Old technology is really old, broken and not keeping up to the real problems of chat
The real issue is not "F**K", "Fuque" or even "ash whole mother trucker" (solved) but the stuff in the grey
Today we worry about sexting and bullying like "cut yourself deeper next time" and "I'm coming down your chimney"
We need a filter that adapts to change, which allows us to find the needle in the haystack
Moderators are critical, but don't waste their time
Keep it simple, keep it safe. Just tell us what risk you can put up with and we'll reduce it to true/false
Reduce support costs by 50%
Reduce false positives and negatives by 50%
Help you find what's really important (good or bad)
We focus on finding the needles in the haystack. Say goodbye to 200 hours a week of mining log files hoping you stumbled on what's wrong. We'll do the mining, you do the deciding
We focus on the grey. Finding the millions of ways to say the F word is the easy part, the real challenge is the stuff in the middle like "play" which can mean, "let's play a game" or "do you play with yourself?"
Words don't stay the same. They change depending on the context, the character of the person saying it, and the culture.
Not every player is the same. Good players can earn the ability to chat more freely, destructive players can get put in a corner.
You're in control: No need to send us a ticket and wait 7 days. You get your own system. Just change it in real-time, even from your phone.
We've got your back. Your system is backed by a cloud of machines doing their learning from all over the web. As we grow, you grow. That's just not something you can do on a single processor in your own datacentre, nor would you want to.
Our tools rock! Clean, triaged, uncluttered and blazing fast (as in 3000 items per hour fast)
Child logs in to game and sees friend
Child types “hello”
“hello” is sent to the game server
The game server calls a light weight web server we provide
The data is packed and sent to our cloud
What is the risk of “hello”?
Does this game accept that level of risk?
Can I learn anything from this?
Maybe that “hello” is often said by good kids
It passed okay, let it be said in our world